Report and Support: you can make an anonymous report, or you can request support from the People Department or Student Services. If you choose to disclose anonymously, we won’t be able to contact you, and it may be unlikely we will take action. By providing your contact details an advisor will be able to explain the options and support available to you or talk through the next steps for making a formal report, if that’s what you decide to do.
Make a complaint to HSU (if you are a student): if the person you wish to make the complaint about is a current registered student or an employed member of staff at HSU, you can make a complaint to the university by emailing reporting@aecc.ac.uk. This would be received by the Registry team, who will get in touch with you to talk through your complaint and explain the next steps of the process.
Make a complaint to HSU (if you are a member of staff): if you wish to make a complaint against another member of staff, you can talk to your Line Manager in the first instance. Please also refer to our policies available on the employee HSU SharePoint site and contact the PeopleHelpdesk@aecc.ac.uk. A People Advisor will be in contact with you.
Tell Us Anonymously
Speak To Someone
Details of support:
Staff support:
People Department or Mental Health First Aiders, Email: peoplehelpdesk@aecc.ac.uk
Student support:
Student and Wellbeing Services Email: studentservices@aecc.ac.uk
External support:
www.samaritans.org or call for free on 116 123
